How To Run The Clean Print Cartridges Utility Hp Officejet 5255

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Deportment

HP DeskJet, OfficeJet 5200 Printers - Blackness or Color Ink Not Press, Other Impress Quality Issues

This document is for HP DeskJet Ink Reward 5275, 5276 and 5278, and OfficeJet 5220, 5222, 5230, 5232, 5252, 5255, 5258, and 5264 All-in-One printers.

The quality of a printed document or photo is non equally expected. The procedures in this document should assist with streaked or faded printouts, color or blackness ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems.

Step ane: Reinstall the print driver (Windows simply)

If yous cannot print colour from a Windows computer, uninstall and reinstall the printer software. Skip this footstep if your printer is able to print in color.

1. Remove the printer from the devices list.

Try to print. If these steps resolved the upshot, you do not need to continue troubleshooting.

Stride two: Utilize genuine HP ink cartridges

HP recommends that yous employ 18-carat HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If y'all practice not employ 18-carat HP cartridges, the steps in this document might not resolve the event. To check the actuality of your cartridges, become to the HP anti-apocryphal webpage (in English).

note:

Rough handling at the store or during installation can crusade impress quality problems with newly installed ink cartridges. If yous see print issues with newly installed ink cartridges, wait for a few hours for the automated servicing routine to complete, and then try to print again.

HP DeskJet Ink Advantage 5275, 5276, 5278

Ink cartridge description			Latin America	Asia Pacific	Europe, Middle East, and Africa
Blackness ink cartridge			HP 664 Blackness HP 664XL Black	HP 680 Black	HP 652 Black
Color ink cartridge			HP 664 Tri-color HP 664XL Tri-color	HP 680 Tri-color	HP 652 Tri-color

Purchase replacement cartridges and other supplies from the HP Shop or local retailers.

HP OfficeJet 5220, 5252, 5255, 5258, 5264

Ink cartridge description	North America and Asia Pacific (excluding India, China, and Republic of indonesia)	Western Europe	Middle East, Africa, Latin America, and CIS	China, Bharat, and Republic of indonesia
Black ink cartridge	HP 63 Black HP 63XL Blackness	HP 304 Blackness HP 304XL Black	HP 123 Black HP 123XL Black	HP 803 Black HP 803XL Black
Color ink cartridge	HP 63 Tri-colour HP 63XL Tri-color	HP 304 Tri-color HP 304XL Tri-color	HP 123 Tri-colour HP 123XL Tri-color	HP 803 Tri-color HP 803XL Tri-colour

If installing genuine HP ink cartridges resolved the issue, you practice not demand to continue troubleshooting.

Step 3: Check for ink smears on the back of printouts

If in that location are smears of ink on the back of your printouts, you lot can use an automatic tool to resolve the issue.

1. Load the printer with plain white newspaper.

2. On the printer control panel, swipe left on the display, and then bear on Setup .

3. Touch on Tools.

4. Swipe upward on the display, and and so touch Make clean Page Smears.

   The printer slowly feeds a bare folio.

5. Wait for the printer to eject the bare folio.

After cleaning ink smears, try to print. If the impress quality is unacceptable, continue to the next stride.

Step 4: Make sure y'all are using the appropriate paper for your print chore

Using wrong paper for the print job might cause warping, lines, or streaks. Refer to the post-obit guidelines to make certain the paper y'all are using is appropriate. If it is not, reload the printer with an appropriate paper type.

• Load the paper impress side down in the input tray. Many papers have press and nonprinting sides, such as photograph newspaper and envelopes. Usually, the smoother side is the "impress side," and sometimes the non-print side has a logo of the newspaper manufacturer on it.

• Do not apply wrinkled or curled paper. Apply only clean, wrinkle-gratis paper.

  

• Use the correct paper type for your projection.

  • For everyday text documents, plain paper with ColorLok technology works well. Paper with ColorLok technology is manufacture-standard newspaper that works well with HP ink.

    

  • For documents with dense printing, such as high dissimilarity graphics or photos, utilise HP Advanced Photo Paper for all-time results.

  • Some paper might not absorb ink as well as others. If your prints smear easily, make sure you are using a recommended paper.

• Store photo paper in its original packaging inside a resealable plastic bag. Store the paper on a flat surface in a cool, dry place. Load ten-20 sheets of photo paper merely when you are set to print, and then put the unused newspaper back in the packaging.

• Effort using a dissimilar newspaper. This determines if the problem is related to the paper.

Endeavour to print once again. If the impress quality is unacceptable, go along to the side by side pace.

Step 5: Bank check the print settings

Check the impress settings to make certain they are advisable for your print job.

Print settings in Windows

Cheque the impress settings for your impress job in Windows.

1. In the software application you are trying to impress from, click File, and and then click Impress.

   The Print window opens.

2. Open the Backdrop dialog box.

   Depending on the software awarding, the push button might be Backdrop, Options, Printer Setup, Printer, or Preferences.

3. Depending on your impress job, yous might consider modifying the following settings:

   • Newspaper Type: If you are printing on photo paper, select the type of photograph paper you are attempting to print on.

   • Print Quality: If y'all are dissatisfied with the quality of your printouts, increase the print quality. To impress more than quickly, subtract the impress quality. These options typically include Best, Normal, and Draft modes.

   • Paper Size: If yous are printing on a unlike size of paper than you normally print on, select the correct paper size.

   • Black and White: If you want to print in black and white only, select the grayscale pick.

4. After selecting the print settings, click OK to apply the settings, and then click Print.

Impress settings in Mac

Check the print settings for your print task in macOS or Os X.

1. Open up a document, click File, and so click Print.

   The Impress window opens.

2. Select the Newspaper Type/Quality or Media & Quality carte.

3. Depending on your print job, you might consider modifying the following settings:

   • Paper type: If ane of the options matches your paper type exactly, select that selection.

   • Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more than rapidly, decrease the print quality.

   To save your settings for future print jobs, select Save in the Presets menu, so name the new preset.

After you make whatsoever needed changes to the print settings, attempt to print over again. If the print quality is unacceptable, continue to the side by side stride.

Stride 6: Cheque the estimated ink levels

Low ink levels can affect print quality. Check the estimated ink levels from the printer control console.

note:

Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows depression ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. You do not need to supercede ink cartridges until print quality becomes unacceptable.

On the printer control panel, affect the Ink icon to display the current estimated ink levels.

• If any of the ink cartridges are low on ink, proceed to the next pace.

Footstep 7: Replace whatsoever low or empty ink cartridges

Replace any low or empty ink cartridges, and and then try to impress once again.

caution:

To avert impress quality bug and dried out ink cartridges, do not exit whatsoever ink cartridges outside the printer for longer than 30 minutes.

1. Turn on the printer.

2. Load plain white paper into the input tray.

3. Gently grasp the handles on either side of the printer, and then enhance the ink cartridge access door until it locks into identify.

   The carriage moves slightly to the left.

   

4. Expect until the carriage is idle and silent earlier you lot continue.

5. Lift upward the lid on the ink cartridge slot, and then pull up on the ink cartridge to remove it from the slot.

   

   1. Elevator the lid

   2. Gently push button the chapeau back

   3. Pull up on the ink cartridge

6. Remove the new ink cartridge from its package. Be conscientious to only touch the black plastic on the ink cartridge.

   

7. Remove the plastic tape from the ink cartridge.

   caution:

   Do not touch the copper-colored contacts or the ink nozzles. Exercise not supersede the protective record on the contacts. Handling these parts tin can result in clogs, ink failure, and bad electrical connections.

   

8. With the nozzles toward the printer, insert the ink cartridge into its slot until it snaps into place.

   note:

   Install the color ink cartridge on the left and the black ink cartridge on the right.

   

9. Close the lid on the ink cartridge slot to secure the ink cartridge into place.

10. Echo these steps to install the other ink cartridge, if necessary.

11. Close the ink cartridge admission door.

    Later on yous install new ink cartridges, the printer automatically prints an alignment page.

    If the printer does non print an alignment page, touch Setup on the printer command panel, touch Tools, and then touch Align Cartridges.

12. Pull out the output tray, and and so lift the output tray extender.

    

13. Wait for the alignment page to fully eject from the printer.

14. After the alignment page prints, elevator the scanner lid, place the alignment page with the impress side down on the scanner glass. Position it according to the engraved guides around the glass.

    

15. Close the scanner chapeau, and and so affect OK on the printer control console.

    The printer aligns the ink cartridges.

16. After the printer aligns the ink cartridges, bear upon OK on the control panel.

After replacing whatever low or empty ink cartridges, effort to print again. If the issue persists, go on to the next step.

Step 8: Print a Print Quality Diagnostic report

Print a Print Quality Diagnostic report from the printer control panel, and then evaluate the results.

1. Load the printer with plainly white paper.

2. On the printer control console, swipe left on the display, and then touch on Setup .

3. Touch Tools.

4. Swipe up on the display, and so touch Print Quality Report.

   A Print Quality Diagnostic written report prints.

   

Step 9: Examine the color blocks for defects

Examine the color blocks on the Print Quality Diagnostic page to make certain the color blocks do non show white lines and are not faded or missing.

• If any of the color blocks show white lines, are faded, or are missing completely, proceed to the adjacent step.

Step x: Clean the ink cartridges

Cleaning the ink cartridges can improve print quality. Clean the ink cartridges from the printer control console, then evaluate the results.

annotation:

To avoid bug that crave cleaning, e'er turn the printer off with the Power button.

1. Load the printer with obviously white paper.

2. On the printer control panel, swipe left on the display, and and then bear upon Setup .

3. Touch on Tools, and then touch Clean Cartridges.

   The printer prints a Print Quality Diagnostic report.

   

4. Examine the print quality on the Print Quality Diagnostic written report.

   • If the print quality is acceptable, touch No. You can stop troubleshooting.

   • If the print quality is unacceptable, touch Aye when prompted to perform the adjacent level of cleaning.

   note:

   If the printhead is badly chock-full, it might crave another cleaning cycle. If then, look 30 minutes before you lot perform both levels of cleaning again.

If the print quality is unacceptable, continue to the side by side stride.

Step eleven: Examine the alignment lines and green color block for defects

Examine the alignment lines and dark-green color cake on the Print Quality Diagnostic page. Brand sure the lines are straight and continued and there are no night lines or white gaps in the light-green colour block.

• If you see no defects on the Print Quality Diagnostic folio, the print mechanism and ink cartridges are working correctly. If print quality is still non satisfactory, try these general print-quality guidelines. You practise not need to continue the troubleshooting steps in this document.

  • Brand certain the paradigm you are printing has a high enough resolution. Images that have been enlarged might appear fuzzy or blurry.

  • If the problem is near the edge of a printout, use the print settings to rotate the image 180 degrees. The problem might non appear on the other end of the printout.

  • Do not leave unprotected ink cartridges out of the printer for an extended catamenia of time.

  • Always use the ability button to turn the printer off. This protects the ink cartridges from exposure to air.

• If whatsoever of the alignment lines are not straight and connected, or the green colour block has nighttime lines or white gaps, keep to the next stride.

Step 12: Align the printer

Align the ink cartridges for best print quality using the printer control panel.

1. Load the input tray with apparently white paper.

2. Pull out the output tray, and so lift the output tray extender.

   

3. On the printer control console, swipe left on the display, and so touch Setup .

4. Bear on Tools.

5. Swipe upward on the brandish, so touch Align Printer.

   An alignment folio prints.

6. Wait for the alignment folio to fully eject from the printer.

7. After the alignment folio prints, elevator the scanner lid, identify the alignment folio with the print side downwardly on the scanner glass. Position it according to the engraved guides around the glass.

   

8. Close the scanner lid, and and so touch OK.

   The printer aligns the ink cartridges.

9. After the printer aligns the ink cartridges, touch OK on the command console.

10. Attempt to print again.

    • If these steps resolved the issue, you can terminate troubleshooting.

    • If the printout displays runway marks or smears, continue to the side by side footstep to manually clean the area effectually the ink nozzles.

    • If the printout does not display track marks or smears and the issue persists, skip to the step to supplant the problem ink cartridge.

Step thirteen: Manually make clean the surface area around the ink nozzles

If you meet track marks or smears on the printouts, clean the area around the ink nozzles. Do non perform these steps unless the Print Quality Diagnostic report or printout specifically displays smeared text or track marks. If you do not encounter runway marks or smears, skip to the step to replace the problem ink cartridge.

1. Get together the following materials:

   • A clean, lint-gratuitous fabric or a clean, dry cotton swab

   • Distilled or bottled water

     caution:

     Practice not use tap water because it might contain contaminants that tin impairment the printhead.

2. Gently grasp the handles on either side of the printer, and then raise the ink cartridge admission door until it locks into identify.

   The carriage moves to the center of the printer.

   

3. Await until the printer is idle and silent before yous continue.

4. Elevator up the chapeau on the ink cartridge slot, and then pull up on the ink cartridge to remove it from the slot.

   

5. Hold the ink cartridge by its sides.

   

6. Lightly dampen a clean, lint-costless cloth or swab with bottled or distilled water.

7. Clean the face and edges around the ink nozzle with the material or swab.

   caution:

   Do not clean the ink nozzle plate.

   

   1. Nozzle plate - Do not clean

   2. Surface area surrounding ink nozzle - Do clean

   3. Ink cartridge contacts - Do non clean

8. Await for the cleaned area to dry out before you proceed (approximately 10 minutes).

9. With the nozzles toward the printer, insert the ink cartridge into its slot until information technology snaps into place.

   note:

   Install the color ink cartridge on the left and the black ink cartridge on the right.

   

10. Shut the lid on the ink cartridge slot to secure the ink cartridge into place.

11. Repeat these steps to make clean around the nozzles on the other ink cartridge.

12. Close the ink cartridge access door.

Try to print. If the impress quality is unacceptable, go on to the side by side pace.

Step fourteen: Supplant the trouble ink cartridge

Replace the problem ink cartridge if you saw defects on the Print Quality Diagnostic study and the preceding steps did not resolve the upshot, even if the ink cartridge is not low on ink. The problem ink cartridge is the i that printed the defects on the Print Quality Diagnostic study as described earlier in this document.

If you have a defective cartridge or printhead, information technology might be nether warranty. To check the warranty on your ink or toner supplies, get to Printer and Folio Yield Overview, and then review the limited warranty data for your supplies.

1. Plough on the printer.

2. Load evidently white paper into the input tray.

3. Gently grasp the handles on either side of the printer, and so raise the ink cartridge access door until it locks into identify.

   The railroad vehicle moves slightly to the left.

   

4. Look until the wagon is idle and silent before you continue.

5. Lift up the lid on the ink cartridge slot, and then pull upwardly on the ink cartridge to remove information technology from the slot.

   

   1. Lift the lid

   2. Gently push the chapeau dorsum

   3. Pull upwards on the ink cartridge

6. Remove the new ink cartridge from its package. Be careful to merely affect the black plastic on the ink cartridge.

   

7. Remove the plastic tape from the ink cartridge.

   caution:

   Practise non bear on the copper-colored contacts or the ink nozzles. Exercise non replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.

   

8. With the nozzles toward the printer, insert the ink cartridge into its slot until it snaps into place.

   annotation:

   Install the color ink cartridge on the left and the blackness ink cartridge on the right.

   

9. Close the lid on the ink cartridge slot to secure the ink cartridge into identify.

10. Repeat these steps to install the other ink cartridge, if necessary.

11. Close the ink cartridge admission door.

    After y'all install new ink cartridges, the printer automatically prints an alignment page.

    If the printer does non impress an alignment folio, touch Setup on the printer control panel, touch Tools, and and then bear on Align Cartridges.

12. Pull out the output tray, and so lift the output tray extender.

    

13. Wait for the alignment page to fully eject from the printer.

14. After the alignment folio prints, lift the scanner lid, place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.

    

15. Close the scanner lid, and then affect OK.

    The printer aligns the ink cartridges.

16. After the printer aligns the ink cartridges, touch OK on the control console.

Try to print. If the print quality is unacceptable, continue to the adjacent stride.

Step 15: Service the printer

If you lot have followed all the steps in this certificate and your printer is producing printouts with print quality problems, service the printer.

Service or replace your HP product if the issue persists afterwards completing all the preceding steps.

Get to Contact HP Customer Support to schedule a product repair or replacement. If yous are in Asia Pacific, you lot will be directed to a local service center in your expanse.

To confirm your warranty status, become to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

note:

Go along a print sample that shows the problem. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent will request the impress sample. If the printer is returned to HP, the impress sample must be returned with the printer. Place the sample in the output tray when you bundle your printer for shipping.

Source: https://support.hp.com/id-en/document/c05584456

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